Cisco
The Cisco 881 router comes in an SRST flavor (C881SRST-K9) which includes 1 FXO and 4 FXS ports. We recently ran into a problem at a customer's new install where the service provider did not run new FXO lines in time for the installation. So seeing that we
Exchange
IT Support One of our clients was having an issue with backing up Exchange 2007 using Ahsay Online Backup Manager. The backups were failing nightly and Ahsay was returning the error CExBackup::backupService:HrESEBackupSetup: Error Number 0xc7fe1f45: Instance not found. A search of this error revealed that this error originated
Microsoft
By Thomas Manier - Posted Feb 24, 2012 5:30PM I wanted to give a quick tutorial on how to change registry keys through group policy. This is actually documented several times on the internet but very few give a clear understanding of the steps you need to take in
Servers
We recently encountered an issue with VMware ESXi USB passthrough that is worth noting. On a Dell PowerEdge R and T series servers (T710, R710, R610, etc) you can opt to install ESXi on the embedded SD card. It works great and allows the OS disk to be completely separate
Cisco
Here's another CME feature that did not work quite as expected when reading the documentation. As with the conference bridge, I read along and followed the documentation from Cisco for "Configuring Music on Hold from a Live Feed" (the link is below) and the feature was
Cisco
I recently ran into an issue configuring a conference bridge for a client. What makes this particular problem worth sharing is that I found the documentation provided by Cisco on this issue to be a little confusing and a little unhelpful. The initial document I used to try to configure
OCS / Lync / Teams
A customer had a Lync 2010 environment with a pool name that used a private domain name and not an FQDN. When we attempted to request a UCC certificate from GoDaddy.com from the CSR generated from the Lync Deplyment Wizard we recieved the error: You must use a fully-qualified
Virtualization
Here are the steps to convert a thick VMDK file to thin. Steps 2-4 are optional, but if you want to shrink it down as small as possible then don't skip them! 1. Evaluate how much space you have on the datastore. You will be creating 2 copies
Cisco
We just finished testing the Cisco 8945 IP phone with CME using SCCP and it worked great. Point to point video works flawlessly. A few things to note in setting up these phones: 1. Make sure you add the "video" command under telephony-service as well as under the
Cisco
We recently upgraded to the new Cisco CallManager Express (CME) version 8.8 so that we could try out the new 8945 phones for point to point video. Immediately after the upgrade Exchange no longer answered calls to voicemail or auto-attendants and instead gave us a busy signal. In reviewing
Microsoft
With the new 2008 Group Policy Preferences there are some great new tweak tools to manage without the need for login scripts. Windows XP machines are not compatible with these new GPOs without first installing an update for Group Policy Preference Client Side Extensions (CSE). This update is downloadable from
Exchange
We recently had some problems with Public folder synchronization during an Exchange 2007 to Exchange 2010 migration. Public folders were not syncing up to the new Exchange 2010 server with the following error message in the logs: Event ID: 1020, Source: MSExchange Store Driver. The store driver couldn't